Trelawny Credit Union

TCCU WEBSITE COOKIE POLICY

Cookie Definitions
A cookie is a small file that holds a certain amount of data, which our website can send to your browser. It may then be stored on your computer's hard drive and can be accessed by our web server. This cookie data can then be retrieved and can allow us to customize our web pages and services accordingly. It is important to clarify that cookies do not collect any personal data stored on your hard drive or computer.
First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie.

i. First-party cookies are those set by a website that is being visited by the user at the time (e.g. cookies placed by our website domain).
ii. Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.

Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They
are activated each time that the user visits the website that created that particular cookie.

Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A
browser session starts when a user opens the browser window and finishes when they close the browser window.
Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

What Cookies Do We Use and Why?

Generally, the website uses cookies to distinguish you from other users of the website. This helps us to provide
you with a good experience when you browse the website and also allows us to improve it. The cookies we may
use on the website may be categorized as follows:

i. Strictly Necessary
ii. Performance
iii. Functionality
iv. Targeting

Some cookies may fulfil more than one of these purposes.

Strictly Necessary’ cookies let you move around the website and use essential features like secure areas. Without these cookies, we cannot provide the requested services.
We use these Strictly Necessary cookies to:
  • Identify you as being logged in to the website and to authenticate you
  • Make sure you connect to the right service on the website when we make any changes to the way it works
  • For security purposes
  • Make sure you connect to the right service on the website when we make any changes to the way it works

If you prevent these cookies, we can’t guarantee how the website or the security on the website will perform
during your visit.

‘Performance’ cookies collect information about how you use the website, e.g. which pages you visit, and if you
experience any errors. These cookies do not collect any information that could identify you and are only used to
help us improve how the website works, understand the interests of our users and measure the effectiveness of
our advertising.

We use performance cookies to:
  • Carry out web analytics: Provide statistics on how the website is used
  • Perform affiliate tracking: Provide feedback to affiliated entities that one of our visitors also visited their site
  • Obtain data on the number of users of the website that have viewed a product or service
  • Help us improve the website by measuring any errors that occur
  • Test different designs for the website

Some of our performance cookies are managed for us by third parties.

‘Functionality’ cookies are used to provide services or to remember settings to improve your visit.

We use ‘Functionality’ cookies for such purposes as:
  • Remember settings you've applied such as layout, text size, preferences and colours
  • Remember if we’ve already asked you if you want to fill in a survey
  • Remember if you have engaged with a specific component or list on the website so that it won’t repeat
  • Show you when you’re logged in to the website
  • To provide and show embedded video content

Some of these cookies are managed for us by third parties

‘Targeting’ cookies are used to track your visit to the website, as well other websites, apps, and online services,
including the pages you have visited and the links you have followed, which allows us to display targeted ads to
you on the website.

We may use targeting cookies to:

o Display targeted ads within the website.
o To improve how we deliver personalized ads and content, and to measure the success of ad campaigns on
the website.

How do We Use Cookies?

We use analytics to improve your browsing experience on our websites constantly.
Analytics companies like Google Analytics may also place cookies on your machine. Please read their privacy
policies to ensure that you are comfortable with how they use cookies. Google Analytics.

Social Media Third-Party Cookies?

To enrich our website content, sometimes, we may embed video content from other social media websites. As a
result, when you visit a page with content embedded, you may be presented with cookies from these websites.
Trelawny Co-operative Credit Union Limited has no control or liability over these cookies set, so you should
check the relevant third party’s cookie policy for more information.

We may also offer a share page widget on some of our web pages, where content can be shared easily on various
social media platforms. These sites may set a cookie when you are logged into their service. Trelawny Co-
operative Credit Union Limited has no control or liability over these cookies set, so you should check the relevant
third party’s cookie policy for more information.

When do we require your consent?

All cookies require your consent.

We request your consent before placing them on your device. You can give your consent by clicking on the
appropriate button on the banner displayed to you. If you do not wish to give consent or wish to withdraw your
consent to any cookies at any time, you will need to delete, and block or disable cookies via your browser
settings; see below for more information on how to do this. Please note that disabling these cookies will affect the
functionality of the website and may prevent you from being able to access certain features on the website.

How to Control, Delete, and Block Cookies?

Trelawny Co-operative Credit Union Limited will not use cookies to collect personally identifiable information
about you. However, should you choose to disable, reject, or block our cookies, some parts of our websites will
not function fully, or in some cases, our website will not be accessible at all.

Most web browsers allow some control of most cookies through the browser settings. However, if you use your
browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or
parts of the website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will
issue cookies as soon as you visit the website.

Changing your Cookie Settings. The browser settings for changing your cookies settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise, you should use the ‘Help’ option in your internet browser for more details.

o Cookie settings in Internet Explorer
o Cookie settings in Firefox
o Cookie settings in Chrome
o Cookie settings in Safari

More information. To learn more about cookies, including how to see what cookies have been set and how tomanage and delete them, visit www.aboutcookies.org.

Contact us

For any questions, feel free to contact us at: info@jtccu.com.